Handling resident maintenance requests, dispatching vetted vendors, approving quotes, tracking work orders, organizing preventive maintenance, and documenting completed work with notes, invoices, and photos.

We set up your properties in our maintenance system and document access details. Residents submit requests online or by phone; we triage, get approval if needed, and send the right vendor. Once work is done, we confirm with the resident, close the ticket, and record the expense in your statements.